We are doing things with technology at my practice I didn't know were even possible!Dr. Debra Schreibman, COTA, NMT, DC, CFMP, Founder, Lake Pointe Wellness CenterCreative — Innovative — Proactive. Bill and his team are the reliable resource we lean on without reservation.Michael Rettig, Founder, LIFTBill and his team have always been my go-to partner for anything IT related. I can trust that they'll get the job done quickly and efficiently.Andy Suggs, Founder & Creative Director, Reckon BrandingBill and his team takes the SH out of IT!Roberto DeJesus, RD Wealth ManagementOur business is CEOs, not DNS! Having an IT team you can trust makes all the difference.Tanya Wilson, The Institute for EntrepreneurshipThe IT Hotshot team gives us peace of mind, allowing us to focus on serving our customers without worrying about whether our restaurant's technology will function properly. We don't have to worry about Wi-Fi dropping, POS terminal issues, or phones not ringing when and where we need them. Their technical guidance and support have also been invaluable as we scale and expand our business.Dave Filipowicz, Smokejack BBQ / Jack's Feed Store & BBQ, Alpharetta, GAWe are doing things with technology at my practice I didn't know were even possible!Dr. Debra Schreibman, COTA, NMT, DC, CFMP, Founder, Lake Pointe Wellness CenterCreative — Innovative — Proactive. Bill and his team are the reliable resource we lean on without reservation.Michael Rettig, Founder, LIFTBill and his team have always been my go-to partner for anything IT related. I can trust that they'll get the job done quickly and efficiently.Andy Suggs, Founder & Creative Director, Reckon BrandingBill and his team takes the SH out of IT!Roberto DeJesus, RD Wealth ManagementOur business is CEOs, not DNS! Having an IT team you can trust makes all the difference.Tanya Wilson, The Institute for EntrepreneurshipThe IT Hotshot team gives us peace of mind, allowing us to focus on serving our customers without worrying about whether our restaurant's technology will function properly. We don't have to worry about Wi-Fi dropping, POS terminal issues, or phones not ringing when and where we need them. Their technical guidance and support have also been invaluable as we scale and expand our business.Dave Filipowicz, Smokejack BBQ / Jack's Feed Store & BBQ, Alpharetta, GA

Cybersecurity & compliance

Stop worrying about the headline

You want to know you're protected — and be able to prove it. We put the controls in place, keep them current, and hand you the documentation.

Protection on every device

Managed endpoint protection on the computers your team actually uses, monitored and updated rather than installed and forgotten.

Email that filters the traps

Phishing and invoice-fraud attempts blocked before they reach an inbox, with the payment-change scams your bookkeeper fears most in mind.

Locked-down accounts

Multi-factor authentication, least-privilege access, and clean offboarding so a departure never leaves a door open.

Recoverable, not hopeful

Automated backups with offsite copies and tested restores — the difference between a bad afternoon and a closed business.

Insurance questionnaires answered

We complete the security questionnaires your carrier and clients send, backed by controls that are actually running.

Policy in writing

Acceptable use, access, and incident response documented in plain language, so your team knows what to do and auditors see structure.

Common questions

Do small businesses really get targeted?

Most attacks are automated and indiscriminate — they look for unpatched systems, reused passwords, and inboxes without MFA. Small businesses get hit because those gaps are common, not because someone chose them.

What do you need to complete a cyber insurance questionnaire?

Usually evidence of MFA, endpoint protection, patching, backups with offsite copies, email filtering, and written policies. We maintain those controls and answer the questionnaire with you.

Is this included with managed IT?

Core protections are part of how we build and maintain every environment. Deeper compliance work is scoped separately when your industry or clients require it.

ITHotshot flame mark

Set it up right the first time, and support gets quiet

Get in touch