Privacy Policy

A legal disclaimer

Effective Date: March 20, 2026

1. Introduction
IT Hotshot (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, and disclose your information when you visit our website and use our services, including SMS communications.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you voluntarily provide.
Usage Data: Information about how you interact with our website and services.
Communication Data: Information provided when you contact us or opt into messaging services.

3. How We Use Your Information
We use the information we collect to:

Provide and operate our services
Communicate with you regarding your account, inquiries, or services
Send transactional and service-related messages
Improve our website and offerings
Comply with legal obligations

4. SMS Communications & Consent
By providing your phone number and opting in, you consent to receive SMS messages from IT Hotshot, which may include:

Appointment reminders
Service updates
Account notifications
Promotional messages (if applicable)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at [support email or phone number].

We do not share, sell, or rent your mobile opt-in information with third parties for their marketing purposes.

5. Sharing of Information
We may share your information only in the following circumstances:

With service providers who assist in operating our business (e.g., messaging platforms, hosting providers)
To comply with legal obligations or respond to lawful requests
To protect the rights and safety of our company and users

6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. Your Rights & Choices
You may:

Opt out of SMS communications at any time by replying STOP
Request access to or deletion of your personal information by contacting us
Unsubscribe from email communications using the link provided in emails

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11 SMS Consent & Call-To-Action

By submitting this form and checking the consent box, you agree to receive SMS text messages from ITHotshot at the phone number provided.

These messages may include:

* Appointment reminders
* Service notifications
* Account-related alerts
* Customer support communications

**Message frequency may vary. Message and data rates may apply.**

You can opt out at any time by replying **STOP**.
For help, reply **HELP** or contact us at [support email or phone number].

Consent is not a condition of purchase.

12. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:

ITHotshot
3450 Acworth Due West Rd #555

Kennesaw, GA 20144
info@ithotshot.com
678.349.9000

Important Notice:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.