“We are doing things with technology at my practice I didn't know were even possible!”— Dr. Debra Schreibman, COTA, NMT, DC, CFMP, Founder, Lake Pointe Wellness Center“Creative — Innovative — Proactive. Bill and his team are the reliable resource we lean on without reservation.”— Michael Rettig, Founder, LIFT“Bill and his team have always been my go-to partner for anything IT related. I can trust that they'll get the job done quickly and efficiently.”— Andy Suggs, Founder & Creative Director, Reckon Branding“Bill and his team takes the SH out of IT!”— Roberto DeJesus, RD Wealth Management“Our business is CEOs, not DNS! Having an IT team you can trust makes all the difference.”— Tanya Wilson, The Institute for Entrepreneurship“The IT Hotshot team gives us peace of mind, allowing us to focus on serving our customers without worrying about whether our restaurant's technology will function properly. We don't have to worry about Wi-Fi dropping, POS terminal issues, or phones not ringing when and where we need them. Their technical guidance and support have also been invaluable as we scale and expand our business.”— Dave Filipowicz, Smokejack BBQ / Jack's Feed Store & BBQ, Alpharetta, GA“We are doing things with technology at my practice I didn't know were even possible!”— Dr. Debra Schreibman, COTA, NMT, DC, CFMP, Founder, Lake Pointe Wellness Center“Creative — Innovative — Proactive. Bill and his team are the reliable resource we lean on without reservation.”— Michael Rettig, Founder, LIFT“Bill and his team have always been my go-to partner for anything IT related. I can trust that they'll get the job done quickly and efficiently.”— Andy Suggs, Founder & Creative Director, Reckon Branding“Bill and his team takes the SH out of IT!”— Roberto DeJesus, RD Wealth Management“Our business is CEOs, not DNS! Having an IT team you can trust makes all the difference.”— Tanya Wilson, The Institute for Entrepreneurship“The IT Hotshot team gives us peace of mind, allowing us to focus on serving our customers without worrying about whether our restaurant's technology will function properly. We don't have to worry about Wi-Fi dropping, POS terminal issues, or phones not ringing when and where we need them. Their technical guidance and support have also been invaluable as we scale and expand our business.”— Dave Filipowicz, Smokejack BBQ / Jack's Feed Store & BBQ, Alpharetta, GA

678.349.9000 Get in Touch

VOIP & phone systems

Never miss a call

Every caller reaches the right person, wherever that person happens to be, and nobody hangs up frustrated.

Talk to a human Book a call 678.349.9000

Calls that find your people

Ring groups, hunt sequences, and after-hours handling built around how your business actually answers the phone.

Your desk in your pocket

Mobile and desktop apps so your team can answer from anywhere with your business number, not their personal one.

A greeting that helps

Auto attendants and menus that get callers where they're going quickly instead of trapping them in options.

Multi-location, one system

Extensions across sites, transfers between them, and one bill instead of a phone vendor per address.

Built on a network that holds

We design the network alongside the phones, which is why calls don't break up when the WiFi gets busy.

Answering, even after hours

Pair your phones with HappAI reception agents so calls are handled and captured when nobody is free to pick up.

Common questions

Can we keep our current phone number?

Yes. Existing numbers are ported over, and we schedule the cutover so there's no gap in service.

Will VOIP sound worse than our old phones?

Not when the network is built for it. Poor call quality almost always traces back to the internet connection or network setup, which we design as part of the install.

Can staff answer calls from their cell phones?

Yes — mobile and desktop apps let your team place and receive calls using the business number without exposing personal numbers.

ITHotshot flame mark

Set it up right the first time, and support gets quiet